Naturally Cane Delivery

Any order can be collected from our Newcastle Warehouse, of course, at no charge. Orders can be transferred to one of our showrooms for pickup, also at no charge.

Please note that we do not carry all stock at these showroom locations for you to take home. If you would like to have your order transferred to a showroom for pickup, this will need to be pre-arranged when you make your purchase in-store or online through our store pick up option at checkout.

Your location and order size will impact on the speediness we can get your order to you. Provided all items are in stock, delivery lead times are as follows:

  • NSW, VIC, QLD and ACT metro areas between 10 and 15 business days.
  • Perth and Adelaide & Non Metro areas please contact us.

For special requirements, please contact our team on (02) 4957 2908

In the case you’re in no rush for your delivery and you’re happy to wait a few extra weeks (even if the order is in stock) contact us and we will be able to offer a lower rate delivery service. This service will be carried out by our own truck when it’s next in your area. To qualify for this offer you need to work with us on time and day or if you’re not able to be home we need a safe area to leave your order. We offer this service to all areas in Sydney, Brisbane and in between.
If you live on the Sunshine Coast, we will open this to you subject to order size and value.

We offer a flat rate delivery service to most areas in Australia, as you can appreciate our country is large so we’re unable to offer a flat rate delivery to all areas. In the case on checkout you need to contact us for a quote, we will do all we can to offer you the quickest and the most cost effective delivery option.

If you’d like at any time to discuss alternate delivery options please contact us prior to checkout (02) 4957 2908 or email Sales@naturallycane.com

Deliveries for bulky or fragile goods we believe your purchase deserves a special degree of handling and care. To ensure this we use professional furniture removalists who call to confirm a time for delivery and take extra care throughout the entire process. Your item/s will be hand unloaded and carefully placed in your home or office by two professionals. This service does not include unpacking or rubbish removal.

Yes, the only thing you will need to do is unwrap and relax! If you have arranged prior to delivery we will be able un wrap and remove all packaging to make your experience that much easier.